Data Protection Policy

Introduction

“Why Tyrannosaurus But Not If?” Is a trading name of Create-A-Word Books Ltd.

Create-A-Word Books Ltd. retains certain information about its customers in order to monitor services provided.

Create-A-Word Books Ltd. will only share information about clients with their explicit consent. If the data is shared or used for research purposes, it will be made anonymous.

Create-A-Word Books Ltd. will comply with the Data Protection Principles as set out in the General Data Protection Regulations (GDPR) 2018. Information will be used fairly, stored safely and not disclosed to any other person unlawfully.

Data Controller

The data controller is Richard Whitehead and is responsible for

data records and processing
reporting any data breaches

Information we may collect from you

We may collect and process the following data about you:

Information that you provide by filling in forms on our website. This includes information subscribing to our services or requesting further services.
If you contacted us, we may keep a record of that correspondence.
We may ask you to complete surveys that we use for research purposes, although you do not have to respond to them. Survey data will be made anonymous.
Information that we require in to process invoices, receipts and to file tax returns.

We will ensure that the data held is accurate, adequate, relevant and not excessive.

Where we store your personal data

The data that we collect from you will be stored securely and cannot be accessed by anyone without appropriate authority to do so. All data will be password protected or locked away.

Information will only be kept for as long as it is required to provide support and for six years after final contact.

All other data will be destroyed unless required for tax records. Tax records will include copies of invoices and receipts.

Uses made of the information

We use information held about you in the following ways:

To provide you with information, products or services that you have requested
To provide you with information, products or services that we feel may be of interest to you but only if you have requested this.
To carry out our obligations arising from any contracts entered into between you and us.
or administration purposes including invoices and receipts.
To enable us to compile statistics, or to assist other organisations to do so, provided that no statistical information that would identify you as an individual will be published.

Access to information

You have the right to request a copy of the information which is held about you. If you wish to exercise this right, please make the request in writing to:

Richard Whitehead

Create-A-Word Books Ltd.

47 – 49 Church Street

Malvern

Worcestershire WR14 2AA

Tel: +44 (0)330 001 0680

You have the right

to challenge and correct any information that we hold about you
to have inaccurate personal data rectified or completed
to insist on the deletion of the information we hold about you
to restrict the use of your personal data

16 May 2018